01
Challenge
Multiple entities and overlapping roles created a fragmented beneficiary experience.
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Family & Childhood
Featured Project
Family Services Ecosystem
Designing an operating framework connecting entities and services around the beneficiary journey.
02
Systemic Approach
Building an ecosystem map and clear coordination pathways across entities.
03
Results Achieved
A unified framework clarifying roles, metrics, and improvement areas.
Overview
Starter case study editable from the dashboard.